Privacy Policy
This Privacy Policy explains how draventholixa.com collects and uses personal data when you use this website, submit an enquiry, or interact with analytics or advertising tools related to travel offers.
1. Controller
Controller: draventholixa.com, PE. Address: Office 47, 18 Mechnykova St, Kyiv, 01021, Ukraine. Email: contact@draventholixa.com. Phone: +380 978 310 0993. Registration code: 88168844. Representative: Martin Novak, Managing Director.
2. Data we collect
We may collect your name, email address, phone number, travel preferences, enquiry details, booking-related information you provide, device and browser data, IP address, cookie identifiers, and analytics or advertising interaction data.
3. Purposes and legal basis
We process data to respond to enquiries, provide travel lead-generation or booking support, communicate about requested services, improve website performance, prevent abuse, and comply with legal obligations. Where required, we rely on your consent, steps requested before a contract, our legitimate interest in operating the site, or compliance with law.
4. Cookies and similar technologies
We may use cookies or similar technologies for essential site functions, traffic measurement, and advertising performance. Where such tools process personal data, we seek transparency and consent where applicable. You can control cookies through your browser settings.
5. Sharing of data
We may share data with hosting providers, analytics providers, advertising partners, CRM or email service providers, and travel-service partners where needed to handle your request. We may also disclose data when required by law or to protect legal claims.
6. Retention
We keep personal data only for as long as necessary for the purposes described above, including response handling, recordkeeping, dispute management, and legal compliance, after which data is deleted or anonymized where practical.
7. Your rights
Subject to applicable law, you may request access to your personal data, correction, deletion, restriction, objection to certain processing, and withdrawal of consent where consent is used. You may also contact us with a complaint about data handling.
8. Cross-border processing
Some service providers may process data outside Ukraine. Where this happens, we aim to use appropriate contractual and organizational safeguards suitable for the processing involved.
9. Contact
For privacy requests, contact contact@draventholixa.com or write to Office 47, 18 Mechnykova St, Kyiv, 01021, Ukraine.
10. Legal basis references
This page is intended to support transparency expectations under Law of Ukraine "On Protection of Personal Data" No. 2297-VI, Law of Ukraine "On Electronic Commerce" No. 675-VIII, and Law of Ukraine "On Consumer Rights Protection" No. 1023-XII.